09-04-2019 11:34 PM
Aragon - thank you for commenting on the post, and please don't take this as a rude reply, but we are already aware that the upload is shockingly slow - slower than any comparable service and slower than it really should be. What we want is a fix for this.
Are you aware if the GoPro tech team, first of all acknowledge this is an issue, secondly that they have pinpointed use cases that help identify a solution, and thirdly are working on a solution. If so, do we also have an idea when it will be fixed?
i think there's quite a lot of people see this is as a huge issue. Unfortunately this issue couples for me with my inability for the auto or manual upload to work directly from the device - which is covered by scores of other forum posts and people with the same issue. I am back weeks from trips to Africa and other locations, and my data is still not uploaded - a poor CX to be honest.
Your response is almost saying 'use your camera less'. If you're going out every day over two weeks and shooting video, that's a lot do data to upload. What should we do? Stop using the camera?
if you have any leverage, please escalate this topic to the tech team.
2 weeks ago
I Hear your Pain! I have finally uploaded my vids and photos to my laptop, where I was hoping they would go straight to the cloud now I am trying to upload to create but nothing! It lets me do nothing!! I am so frustrated!
2 weeks ago
I am facing the same problem. 40mbit upload so I should be able to upload at least ~15 GB an hour. Speedtest.net is backing up this upload speed. Though what I am looking at is really sloooooow. So the failure is definitly on go pro's end.
a week ago
This 🙌🏼 I use AWS for my business, M3 Digital. It should not be a hard fix to be honest. I find myself extremely frustrated with the rate at which my videos upload. This alone will make me not renew my membership unless it is corrected by my next billing cycle. I can't seem to find a way around it! I have been uploading for 15 minutes from my ssd, and this is what the status is 🙄
When can the community expect a solution, @aragon1006?