Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Tourist
Posts: 2

Re: very slow upload

It is mid December and the terribly slow upload speeds are still there.  I'm in my initial free month - doesn't look like I will continue.  Rather than quickly uploading and sharing my recent video, this service takes hours.  The slowness is beyond slow - I actually wonder how they make it so slow.

My upload speed is 1,000 Mbps, (gig fiber), so problem is not on my end.  

Highlighted
Sightseer
Posts: 1

Re: very slow upload

I can't believe how slow the upload is for videos.  This shouldn't be that difficult to resolve.  

 

Highlighted
Tourist
Posts: 1

Re: very slow upload

I have a gopro Max I bought for a hunting trip in November 2019. I almost gave up on it uploading the videos, some of which were locked up video with only the sound coming out in real time. I used it at family Christmas party and left it running for a half hour a couple times...it is taking hours and hours to upload the first video. I thought it wasnt connecting right or that I was doing something wrong. It says 1/25....still with a spec of the blue circle showing uploading. Doesnt seem to make progress. Im pretty frustrated especially for paying 50.00 for it. I was going to try desktop apps and just pull the SD card but it doesnt sound like a great option either. Being advised to use a different cloud does not seem like a CEOs answer to a problem their company is having..I paid for this Cloud and I paid for it to work for these wonderful cameras we all love.. Being advised to use camera less doest seem like an option developers would give in to either so please...get this figured out lets us all know its a recognized problem being fixed, and our money was well spent.