09-23-2019 06:29 PM
09-24-2019 03:36 PM
10-01-2019 09:02 AM
Same issues for me, nothing really working. spent hours chatting with GoPro support and achieved nothing
It's managed to upload 2% of my videos on the desktop cloud but the cloud tab on the App is saying no media. Subscription is definitely not worth the money.
10-10-2019 12:31 PM
Hello @jonny33. We checked your case with Support. To verify, we got that your media are all saved in the GoPro App, and not on the SD card anymore, right?
There are several methods of uploading to the cloud. See How to Add Media to GoPro Plus .
For your case, set the GoPro App according to the instructions under "Uploading on the go with the GoPro app", depending on the phone model that you are using.
Let us know how it goes. Feel free to post back for any questions or concerns that you may have.
10-10-2019 01:05 PM
12-14-2019 02:28 AM
I can’t get any clarity - does anyone know the answer to this please
does the GoPro plus cloud only store raw footage from the camera and not video edits made in the app?
i can’t get anything from the app to upload to the cloud , it auto uploads from the camera fine however