08-15-2019 07:45 PM
I have my hero7 black attached to my computer and updating for over an hour and it's still stuck at 0%, while it states Transferring files.....
Thank you in advance
08-16-2019 11:16 AM
What SD card are you using?
It will be best to complete the update manually.
Make sure to save any important files before proceeding.
Please refer to https://gopro.com/en/us/update/hero7-black
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs