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Tourist
Posts: 6

updates

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I bought new GoPro batteries for my GoPro Hero 5 Balck and they don't work in my camera. I can't get support to help me. Maybe I should have bought cheaper aftermarket batteries instead!

GoPro
Posts: 15,698

Re: updates

[ New ]

@davidl165, we'd like to gather a few more details about the issue. Could you please share with us a photo of the new GoPro batteries you purchased? Also, where did you purchase these batteries?

Tourist
Posts: 6

Re: updates

[ New ]
I purchased the Hero Black 8,7,6,5 batteries from GoPro's Website online.
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