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Sightseer
Posts: 1

unable to connect

[ New ]

I am unable to see my devide on Quik. The GoProMax screen just shows the USB connected. And it cant continue anything.


Accepted Solutions
GoPro
Posts: 25,955

Re: unable to connect

[ New ]

Hi @stoutalp6782

 

Have you tried using a different port/cable?

Is your camera detected by your computer as an MTP device?

You may also try the steps on Camera is Not Recognized on Quik for desktop - Windows

 

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 25,955

Re: unable to connect

[ New ]

Hi @stoutalp6782

 

Have you tried using a different port/cable?

Is your camera detected by your computer as an MTP device?

You may also try the steps on Camera is Not Recognized on Quik for desktop - Windows

 

Let us know how it goes.

 

Thanks!

Ej