12-11-2017 11:21 PM
Quik for Windows (win pro 10) 64-bit
Hero 4+ Silver
New brandname PC and doing setup, but now GoPro app, and Capture superseded by Quik.
Quik starts but all drop-down menus are grayed out. Try to login and and get invalid user/pw, so use 'forgot pw' == which seems to work without errors. Then try to login and get same 'invalid' user/pw. Can manually access Hero 4+ and transfer .mp4 video.
Suspect something in the firewall that Quik rejects, but can login to GoPro web page for connections with IE 11.
12-23-2017 10:04 AM