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Reply
Sightseer
Posts: 4

"GoPro Quik has stopped working"

I have a GoPro Hero 3+ and a laptop with Windows 7. Two days ago I could upload footage onto Quik with no problem. All day today I connect the camera to my laptop, I load Quik and I get "GoPro Quik has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." My internet is working fine, I have restarted my computer and this problem still exists. Nothing has changed. What gives?

GoPro
Posts: 3,505

Re: "GoPro Quik has stopped working"

 

Hi @boldbluff21818,

 

Sorry but Quik is designed for Windows 10 only.

 

It will not work on Windows 7.

 

 

You can import files manually instead or if you need a video editing software you can try to install VSDC.

 

Regards,

-Jay 

Sightseer
Posts: 4

Re: "GoPro Quik has stopped working"

Jay,

Maybe the current Quik is only Win10 but my current version has worked fine on my Win7 for a while until today. I'm trying to find a solution to that particular issue.
GoPro
Posts: 3,505

Re: "GoPro Quik has stopped working"

 

Did you get the software from GoPro's website directly? @boldbluff21818,

 

 

Thanks,

-Jay 

Sightseer
Posts: 4

Re: "GoPro Quik has stopped working"

@graytree76514 it's been a while but I'm 99% sure I got it directly from GoPro's website. 

GoPro
Posts: 3,505

Re: "GoPro Quik has stopped working"

 

Got it @boldbluff21818,

 

I think it's really no longer supported that is why it won't work. 

 

Regards,

-Jay

 

Sightseer
Posts: 4

Re: "GoPro Quik has stopped working"

@graytree76514, I understand that's the best answer you can come up with and I appreciate the effort. I've found a workaround, if I open Quik before plugging in the GoPro, I can import the files via Quik and do everything I can in Quik. The only problem I've run into is the HiLights I do on those videos do not show up in GoPro Studio, which I also think is obsolete in Win7. Oh well.