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Tourist
Posts: 4

"0 files imported" when I know there are files there to import

I was just made to update to the Quik app from the previous gopro studios and am now having trouble importing files from my camera. I have a gopro hero session 4 with a 64G miniSD card which I import via a the cord or with a card reader.

When plugging in the camera and importing I get the mesage "import complete" (see first image)

but only 1 video and none of the images that I am trying to import from yesterday are present. 

I then manually moved them from the SD card to the import folder and then tried to rescan the folder.... which is FULL of files but it says "0 files imported"......

 

 

Why is this happening??

 

Any help appreciated!

Also it seems like only 1 attachment can be added...so I've added 1...

Screen Shot 2018-03-11 at 5.09.12 pm.png
Highlighted
Tourist
Posts: 4

Re: "0 files imported" when I know there are files there to import

pic2

Screen Shot 2018-03-11 at 5.40.51 pm.png
Highlighted
Tourist
Posts: 4

Re: "0 files imported" when I know there are files there to import

pic3

Screen Shot 2018-03-11 at 5.42.01 pm.png