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Tourist
Posts: 2

quik

[ New ]

why wont my hero 7 connect to windows quik.  Also why the fuk is gopro stuff so glitchy.  I thought this was a solid company..  I'm about to send this thing back 


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GoPro
Posts: 19,195

Re: quik

[ New ]

Hello, @nxcoco. These troubleshooting steps will help get the camera recognized by Quik for desktop. It will also help to update the camera firmware manually. This will help isolate the issue by getting rid of any possible error with the current installation. If you haven't done it yet, perform the steps under Manual Update here

 

Should you need further assistance, our Support team can be reached by chat or callback request through https://gopro.com/help/ContactUs .

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GoPro
Posts: 19,195

Re: quik

[ New ]

Hello, @nxcoco. These troubleshooting steps will help get the camera recognized by Quik for desktop. It will also help to update the camera firmware manually. This will help isolate the issue by getting rid of any possible error with the current installation. If you haven't done it yet, perform the steps under Manual Update here

 

Should you need further assistance, our Support team can be reached by chat or callback request through https://gopro.com/help/ContactUs .