01-21-2020 03:55 PM
@fireycreek2447, we'd like to gather a few more details to help us further isolate the problem. Would you mind providing us more information about the issue with Quik for Desktop? Are you getting any error message or prompt? A screenshot of the error can also help.
01-21-2020 04:19 PM
Are you using Windows or Mac? @fireycreek2447
Have you tried using SD card adapter or other USB port?
Is there any changes on your computer like Windows Update or USB driver update?
You can try to rollback your drivers if you installed a new update on your computer.