quik recognize my gopro but doesn t show any files

[quickpeak50760]

I plug my gopro in my mac with the USB cable, quik opens up adn recognize my gopro but it says that there are --MB of files

[mariustanya]

Hello @quickpeak50760, 

What OS version is your Mac running on? Please make sure that your computer has version 10.14.1 installed. Let us know how it is. 

Thanks, 
Marius

[quickpeak50760]

I have the last version installed

[aragon1006]

Hi @quickpeak50760

We have received confirmation from several customers that the recent update has cleared out this issue.

Have you tried to uinstall/reinstall the application?

Also, what camera/SD card are you working on?

Thanks!
Ej

[quickpeak50760]

Yes, I've already tried to reinstall the app but it doesn't solve the problem.

My SD card is "Sandisk extreme microsd xc v30 64Gb"

[aragon1006]

Thanks @aragon1006

Does the same happens even if you connect the card using an SD adapter?

Regards,

Ej