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11-04-2018 07:17 AM
quik recognize my gopro but doesn t show any files
[ New ]I plug my gopro in my mac with the USB cable, quik opens up adn recognize my gopro but it says that there are --MB of files
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11-04-2018 09:20 AM
Re: quik recognize my gopro but doesn t show any files
[ New ]Hello @quickpeak50760,
What OS version is your Mac running on? Please make sure that your computer has version 10.14.1 installed. Let us know how it is.
Thanks,
Marius
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11-04-2018 10:03 PM
Re: quik recognize my gopro but doesn t show any files
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11-06-2018 01:07 PM
Re: quik recognize my gopro but doesn t show any files
[ New ]
We have received confirmation from several customers that the recent update has cleared out this issue.
Have you tried to uinstall/reinstall the application?
Also, what camera/SD card are you working on?
Thanks!
Ej
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11-07-2018 04:10 AM
Re: quik recognize my gopro but doesn t show any files
[ New ]Yes, I've already tried to reinstall the app but it doesn't solve the problem.
My SD card is "Sandisk extreme microsd xc v30 64Gb"
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11-09-2018 12:17 PM
Re: quik recognize my gopro but doesn t show any files
[ New ]
Thanks @aragon1006
Does the same happens even if you connect the card using an SD adapter?
Regards,
Ej