05-26-2018 12:41 PM
Thank you for the information. This is being looked at by the team in charge. We'll keep you posted.
08-30-2018 01:19 PM
Please try to go over these steps:
1 Open Quik for desktop
2 While on the login screen, select the “Help” tab above the Quik for desktop window
3 Select “Restart with default settings”
4 A modal will appear saying “Are you sure?“. Click “Restart” once more.
5 Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
6 Go to the login screen and input your credentials. You should then be able to login successfully.
Let us know how it goes.
08-31-2018 02:45 PM - edited 08-31-2018 02:48 PM
Same here!! tried restart via help !
No luck and also I have never managed to actually log on before (on mac) phone works fine
High Sierra 10.13.6
Model Name: iMac
Model Identifier: iMac18,3
Processor Name: Intel Core i5
Processor Speed: 3,8 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: IM183.0161.B00
SMC Version (system): 2.41f1
08-31-2018 04:53 PM
Please check this thread. This might help.
Please let us know.