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Tourist
Posts: 5
Accepted Solution

quik app freezes when saving project edit

I have all folders set, it still freezes 30% through.


Accepted Solutions
GoPro
Posts: 7,378

Re: quik app freezes when saving project edit

Hello @coolvista73352

 

Sorry about  that. I forgot to insert the link. Here it is: https://gopro.com/help/articles/solutions_troubleshooting/Quik-for-desktop-Crashes-while-Opening-Cre...

 

In addition, a similar issue has been resolved by assigning or selecting an import folder.  This thread has it: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/quik-app-freezes-when-saving-project-edit/m-p/...

 

Thanks!

View solution in original post


All Replies
Tourist
Posts: 5

Re: quik app freezes when saving project edit

I can't get the app to save any edits. It worked once but then it saved it without the video. All other times it just halts half way through while processing/saving.

Highlighted
GoPro
Posts: 7,378

Re: quik app freezes when saving project edit

Hello @coolvista73352

 

What is the operating system of the computer that you are using? This article may not be pertaining to the exact topic but if you are using Windows, try and see if this will help. Let us know how it goes. 

 

Thanks,

Marius

Tourist
Posts: 5

Re: quik app freezes when saving project edit

[ Edited ]

I'm using Windows 10 and a GoPro 5.

Which article?

GoPro
Posts: 7,378

Re: quik app freezes when saving project edit

Hello @coolvista73352

 

Sorry about  that. I forgot to insert the link. Here it is: https://gopro.com/help/articles/solutions_troubleshooting/Quik-for-desktop-Crashes-while-Opening-Cre...

 

In addition, a similar issue has been resolved by assigning or selecting an import folder.  This thread has it: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/quik-app-freezes-when-saving-project-edit/m-p/...

 

Thanks!