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Tourist
Posts: 5

quik 6.o issues

The new Quik upgrade is not working with my android S8 phone.  I have done several videos with the old version, but the v6.0 doesn't want to do anything right.  I don't even see an option for sharing a link anymore.  I'm frustrated and disappointed.  Wasted so much time trying to figure it out.

GoPro
Posts: 7,536

Re: quik 6.o issues

Hello @leadmoto. Are you using the stand alone Quik for mobile app, or the Quik app integrated in the latest version of the GoPro App? what particular functions/ features are not working correctly? 

 

If you are using Quik within GoPro app, this article How to Create A Multi-Clip Edit in the GoPro App details how to create videos/edits. Particularly, Step 6-Save and Share presents the different options for exporting your project. Hope this helps. 

Tourist
Posts: 5

Re: quik 6.o issues

I'm using the GoPro / Quik mobil App Updated on July 25, 2019, Version 6.  For whatever reason I think the update changed the storage preferance from card to internal.  I think it may be an issue with not enough storage. Right now the GoPro data has the phone internal memory full.    I don't know if there is a way to move it to the card. None of my old movies play now. The S8 operating system updated about the same time.  I'm not sure if that could be part of the issue.

 

I got frustrated because it was working so well for me before the update.  I quit using it until I have time to figure out the issues.  When I get back into it I will make note of my experience and send it to you.

GoPro
Posts: 8,889

Re: quik 6.o issues

Hi @leadmoto

 

You can still download your files to your phone's internal storage. The file first goes to the GoPro app's media folder, but is up to 3x faster than before as it no longer needs to transcode your files. Check out this article for more info - https://gopro.com/help/articles/how_to/How-to-View-Copy-and-Delete-Media-Using-the-GoPro-App

 

Thanks!

Ej