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Tourist
Posts: 2
Accepted Solution

quik起動しない

Windows10「で正常にインストール完了しているが起動せず、エラーメッセージもない。

青マルが2~3秒点灯したあと何も変化なし。

ログインを英数にしても同じ。


Accepted Solutions
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GoPro
Posts: 19,775

Re: quik起動しない

Hello @agilewater13003

 

See if the steps shared on this thread will work on your end.

Let us know how it goes.

If it's still the same after checking the steps above, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

Please let them know of the steps taken.

 

Thanks!

Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 19,775

Re: quik起動しない

Hi @agilewater13003

 

Sorry for any troubles caused.

Please try the steps on: Quik for desktop Fails to Launch

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: quik起動しない

サポート情報ありがとうございます。

すべて対応しましたが、起動しないことに変わりありません。

Highlighted
GoPro
Posts: 19,775

Re: quik起動しない

Hello @agilewater13003

 

See if the steps shared on this thread will work on your end.

Let us know how it goes.

If it's still the same after checking the steps above, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

Please let them know of the steps taken.

 

Thanks!

Ej