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Sightseer
Posts: 1

quick won't read SD card

I just came back from 3 week rafting trip in the Grand Canyon and Quick will not recognize any media on my SD card. I know there are pictures and videos, as I am able to watch them on the GoPro screen, but when I have it plugged in to Quick, the upload screen does not even register that there is an SD card. I want to share all my awesome footage! Help!

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GoPro Community Manager
Posts: 7,022

Re: quick won't read SD card

If Quik is not recognizing the files, there may be an issue with the files themselves. One option is to try and do an import using a different method like manually importing them. Instructions on how to do this can be found at https://gopro.com/help/articles/how_to/How-to-Import-Using-Quik-for-desktop.