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Sightseer
Posts: 1

quick won't read SD card

[ New ]

I just came back from 3 week rafting trip in the Grand Canyon and Quick will not recognize any media on my SD card. I know there are pictures and videos, as I am able to watch them on the GoPro screen, but when I have it plugged in to Quick, the upload screen does not even register that there is an SD card. I want to share all my awesome footage! Help!

Screen Shot 2019-11-18 at 9.45.33 PM.png

Accepted Solutions
GoPro Community Manager
Posts: 7,797

Re: quick won't read SD card

[ New ]

If Quik is not recognizing the files, there may be an issue with the files themselves. One option is to try and do an import using a different method like manually importing them. Instructions on how to do this can be found at https://gopro.com/help/articles/how_to/How-to-Import-Using-Quik-for-desktop.

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All Replies
GoPro Community Manager
Posts: 7,797

Re: quick won't read SD card

[ New ]

If Quik is not recognizing the files, there may be an issue with the files themselves. One option is to try and do an import using a different method like manually importing them. Instructions on how to do this can be found at https://gopro.com/help/articles/how_to/How-to-Import-Using-Quik-for-desktop.