11-18-2019 06:46 PM
I just came back from 3 week rafting trip in the Grand Canyon and Quick will not recognize any media on my SD card. I know there are pictures and videos, as I am able to watch them on the GoPro screen, but when I have it plugged in to Quick, the upload screen does not even register that there is an SD card. I want to share all my awesome footage! Help!
12-15-2019 03:46 PM
If Quik is not recognizing the files, there may be an issue with the files themselves. One option is to try and do an import using a different method like manually importing them. Instructions on how to do this can be found at https://gopro.com/help/articles/how_to/How-to-Import-Using-Quik-for-desktop.