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Sightseer
Posts: 1
Accepted Solution

quick für windows anmeldung geht nicht

Hallo mein Quick für Windows aktuelle Version 2.7xxx öffnet sich nicht, ich kann Username und Password eingeben dann bleibt die App beim mit Anmeldeschirm und Authentifiziere stehen.... auch ein Ausführen als Admin hilft nicht weiter. Bitte um Hilfe

 


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GoPro
Posts: 15,988

Re: quick für windows anmeldung geht nicht

Hi @schtift

 

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.
 

Let us know how it goes.

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 15,988

Re: quick für windows anmeldung geht nicht

Hi @schtift

 

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.
 

Let us know how it goes.

 

Thanks!

Ej