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Reply
Tourist
Posts: 1

quick escritorio ¨NO RESPONDE¨

hola , he instalado quick para escritorio , abro el programa y cuando voy a visulazar o crear ,3.png2.png el programa ¨ NO RESPONDE¨ , y me obliga a cerrar el programa por que no se puede hacer nada , mi ordenador es un ( i7 , 16gb de ram , 64 bits, 1tb hdd +256 gb ssd , ge force 4gb)

necesito una solucion , me he gastado una pasta en la camara porque creia que era de lo mejor del mercado y ahora resulta que no puedo editar el contenido en quick. os adjunto capturas de pantalla.

espero vuestra respuesta .

gracias.

3.png
GoPro
Posts: 8,509

Re: quick escritorio ¨NO RESPONDE¨

 

Hi @fireypike62102

 

If you are using a setup with multiple graphics card, please do a right click on Quik for desktop icon.

Hover over Run with graphics processor.

Then choose Integrated graphics.

 

Relaunch Quik for desktop.

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 2

Re: quick escritorio ¨NO RESPONDE¨

Me sucede lo mismo, tengo una Hero Black 5 y solo selecciono un video de 0:35 minutos, pero no responde. Es por que es muy pesado? Que utilizo en ese caso?

No se a que se refiere con ejecutar con procesador gráfico, no lo estoy haciendo directamente de la SD sino desde mis videos guardados en mi laptop

GoPro
Posts: 8,509

Re: quick escritorio ¨NO RESPONDE¨

Hi @adrianae77366

 

Please refer to the instructions on this link.

 

Thanks!

Ej

Tourist
Posts: 2

Re: quick escritorio ¨NO RESPONDE¨

El link no me ayuda por que no me sale la opción a la que te refieres cuando apreto el botón derecho, y me manda de nuevo a las preguntas. No puedo solucionar el problema que tengo, tendré que buscar otra app.

GoPro
Posts: 8,509

Re: quick escritorio ¨NO RESPONDE¨

Hi @adrianae77366

 

You may reach out to our Support Team for assistance.

They are available by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej