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Sightseer
Posts: 1
Accepted Solution

quick desk on w10

I bought this computer ,7 december 19 ,HP ENVY X360 -15-DR 1030nl ,i5 10210 nvidia  GeForce mx520 4GB, to do small jobs with videos of my gopro hero 6 black, but when I use the sw gopro quick desk it freezes and I can't do anything. But from the features it should be able to do it.

Is it possible that it is not suitable?


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GoPro Community Manager
Posts: 7,750

Re: quick desk on w10

Is it possible that you're using multiple graphics cards in your new system? If so, this article may help with your issues... https://community.gopro.com/t5/en/Quik-for-desktop-Crashes-while-Opening-Create-Mode/ta-p/393003

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Highlighted
GoPro Community Manager
Posts: 7,750

Re: quick desk on w10

Is it possible that you're using multiple graphics cards in your new system? If so, this article may help with your issues... https://community.gopro.com/t5/en/Quik-for-desktop-Crashes-while-Opening-Create-Mode/ta-p/393003