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Sightseer
Posts: 1
Accepted Solution

problem view movie

I  can not view my file in edit mode? The movie is around 30 seconds, so rather short..

When i click to start nothing happends, seemed to freeze?

 

Not sure what I can do?

 

Kindly

Johnny


Accepted Solutions
GoPro
Posts: 8,427

Re: problem view movie

Hi @niceshore68478

 

Please check if your computer meets the Minimum System Requirements for Quik for Desktop

 

Once verified you may refer to these links for troubleshooting:

Quik for desktop Common Questions

Quik for desktop Crashes while Opening Create Mode

 

If the issue persists, please reach out to Support Team so additional information can be gathered. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ

View solution in original post


All Replies
GoPro
Posts: 8,427

Re: problem view movie

Hi @niceshore68478

 

Please check if your computer meets the Minimum System Requirements for Quik for Desktop

 

Once verified you may refer to these links for troubleshooting:

Quik for desktop Common Questions

Quik for desktop Crashes while Opening Create Mode

 

If the issue persists, please reach out to Support Team so additional information can be gathered. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ