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Tourist
Posts: 2

playback issue hero 8 black

i have a gopro hero 8 black with my hp omen with an i7 9700k 32gb ram 500gb ssd and a rtx 2070 gpu. I dont understand why my pc has playback issues when it surpasses the reccomended specs, dont suppose you could help me with my issue?

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GoPro
Posts: 6,097

Re: playback issue hero 8 black

Hi @matthewf81764,

 

Are you playing HEVC file on GoPro Quik?

It will not work since HEVC is not yet fully compatible with HEVC.

 

Please check this article: https://gopro.com/help/articles/block/hevc

 

 

Regards,

-Jay

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Tourist
Posts: 2

Re: playback issue hero 8 black

Yes I'm playing them back in hevc, when will it be compatible?
Highlighted
GoPro
Posts: 6,097

Re: playback issue hero 8 black

We don't have any idea as well @matthewf81764,

 

But that feature is already forwarded to the developer(s) since there are a lot of request. 

 

 

-Jay