Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Tourist
Posts: 1

only 17m of video downloading

[ New ]

I have an hour long video on my Hero5 which plays the full lengh on the camera, but when importing the files only the first 17 minutes downloads.  I'm using the cable given file sizes and Quick for Desktop.

 

Even if I go in to the file structure to copy the file, I only get the first 17 minutes.

 

Any suggestions on where the missing time is?

 

Thanks in advance!


Accepted Solutions
GoPro
Posts: 28,708

Re: only 17m of video downloading

[ New ]

Hi @spirystorm44370

 

This is due to fly chaptering.

You would need to stitch the files using a third party application.

You may also use GoPro app for mobile.

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 28,708

Re: only 17m of video downloading

[ New ]

Hi @spirystorm44370

 

This is due to fly chaptering.

You would need to stitch the files using a third party application.

You may also use GoPro app for mobile.

 

Thanks!

Ej