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Sightseer
Posts: 1

need to remove the s card to load the videos to my pc

[ New ]

need to remove the s card to load the videos to my pc.windows 10, i tryed evey thing, the usb cord just charges the gopro, I give up


Accepted Solutions
GoPro
Posts: 26,229

Re: need to remove the s card to load the videos to my pc

[ New ]

Hi @steveo1213

 

Please go over the steps on Camera is Not Recognized on Quik for desktop - Windows

You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable".

Other users confirmed that using USB 3.1 and USB 3.0 works.

If you have a USB-C to Thunderbolt cable, it should also work. 

 

 

Should it still be the same, using an SD card adapter will be the best option.

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 26,229

Re: need to remove the s card to load the videos to my pc

[ New ]

Hi @steveo1213

 

Please go over the steps on Camera is Not Recognized on Quik for desktop - Windows

You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable".

Other users confirmed that using USB 3.1 and USB 3.0 works.

If you have a USB-C to Thunderbolt cable, it should also work. 

 

 

Should it still be the same, using an SD card adapter will be the best option.

 

Thanks!

Ej