12-20-2019 01:05 PM
@greendawn44115, sorry for the delayed response. Please ensure to have your macOS updated to its latest version. There are some troubleshooting suggestions here that might help as well:
- Camera is not Recognized when Plugged into a Computer USB Port
- Camera is Not Recognized on Quik for desktop - Mac
Alternatively, try using an SD card reader/adapter to connect your microSD card to your computer.
Let us know how it works for you.