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Tourist
Posts: 3

me cambia la hora de grabación

Hero 7 Black Cuando activo ajustar medidores en GO PRO QUICK cambia la hora, se adelanta la hora de grabación??? 

GoPro
Posts: 7,891

Re: me cambia la hora de grabación

Hello @ricardog8. Thank you for the feedback. This is an issue that our team is still working on. We will keep you posted once we have new information or an update regarding a fix. Thanks!

Tourist
Posts: 2

Re: me cambia la hora de grabación

Ya tienen algo? ya van dos meses de este tema, de favor comprométanse a dar una fecha para la solución de este problema.
Tourist
Posts: 3

Re: me cambia la hora de grabación

Nada hasta ahora, seguimos igual.

Tourist
Posts: 2

Re: me cambia la hora de grabación

 A mi me pasa igual. Cuando hago fotos estas se transfieren con la fecha correcta a los dispositivos. En cambio, cuando hago vídeos y los transfiero siempre aparecen con otra hora a la que fueron tomados.

 

Estamos en Junio del 2019 y este problema lo tengo desde que se puso a la venta la GoPro Hero 7 Black. No puedo usarla en mis viajes por culpa de esto. Acaba siempre en el cajón. 

 

Es sencillamente lamentable que algo tan básico como esto no lo haga bien la cámara.

GoPro
Posts: 2,900

Re: me cambia la hora de grabación

@sergiustech, if the battery is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually). The date and time are automatically updated when you connect your camera to Quik Desktop app. However, you can manually change these settings, on the camera itself, if needed.

As for the incorrect meta-time on GoPro files, this information has already been shared to the team in charge and we currently do not have any further information yet.

Tourist
Posts: 3

Re: me cambia la hora de grabación

Is this only happen to mi or it's a failure on all 7 black?

Failure Hero7 local time.jpg
GoPro
Posts: 9,584

Re: me cambia la hora de grabación

Hi @ricardog8

 

This is observed on overlays made through Quik for Desktop.

Our team is working on the issue but we do not have additional information for now.

 

In the mean time, you may try using Quik for Mobile or 3rd party applications like RaceRender.

 

Thanks!

Ej