Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1

macOS Catalina

when will the go pro work with the new macOS Catalina , when will it be compatible ?

Highlighted
GoPro
Posts: 9,260

Re: macOS Catalina

@stevep78843, thanks for reaching out. Sorry, we currently do not have any new information regarding this. We'll do our best to keep everyone posted as soon as we have any update. 

Some users have also reported that importing files using the adapter or hub works.

Highlighted
Tourist
Posts: 1

Re: macOS Catalina

I have several GOPRO products and yesterday I upgraded to Mac Catalina, now I cant use Quicktime to download from any of my gopro products. PLEASE HELP!

Highlighted
Sightseer
Posts: 1

Re: macOS Catalina

Same here, waiting for the update!

Highlighted
Sightseer
Posts: 1

Re: macOS Catalina

Also noticing issues with GoPro Quik on OS Catalina.  It seems to hang on the "Initializing Import" screen indefinitely.  

 

I'm new to GoPro, so this is pretty disappointing.

initializing hang.png
Highlighted
GoPro
Posts: 18,762

Re: macOS Catalina

Hello Everyone!

 

This has been raised to the team in charge,

In the mean time, please try uploading files via SD adapter/reader.

 

Thanks!

Ej

Highlighted
Nomad
Posts: 406

Re: macOS Catalina

 

Import directly via micro SD no longer works either.

 

1st time I used camera since latest calina update 10.15.2

 

Does not work with camera

Does not work with microsd card.

 

Catalina support seems to be going backwards.

 

I did also redownload quik app and did a full reset on camera

 

Neither sorted problem.

Screenshot 2019-12-14 at 11.20.01.png
Highlighted
Tourist
Posts: 4

Re: macOS Catalina

GoPro ... can you please update your customers with a status on when the desktop app will be fixed for MacOS Catalina.  The silence and lack of updates is unfortunate and not like this company.