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Sightseer
Posts: 1

logging out , cant create or open videos on Gopro desktop app

every time I log in the app and try to create a video or open it it sends me right back to the login screen every time , i tried every solution i could find in the site and nothing works does anybody knows how i fix that? 
using windows 10 (x86)

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GoPro
Posts: 6,097

Re: logging out , cant create or open videos on Gopro desktop app

 

Hi @arthurojuan92,

 

Please try to uninstall and reinstall.

If that won't work try to check if that will work on a new local account.

 

Just create a new local account on your computer and check if that will now work please let us know.

 

Regards,

-Jay