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Sightseer
Posts: 1
Accepted Solution

initializing deletion

Hi Folks,

 

I have hero 6; after importing all files from a camera, the application failed to delete files on the camera.  ( I have set to auto-delete). Now when I plug the camera, it just shows initializing deletion when I press import.  It just stuck.  It is only 40 files.

 

I see on the forum a similar issue but no solution.

 

GoPro Quick 2.7.0.874

Mac OS 10.14.6 ( All patched)

Camera firmware update to the latest version.

 

Kind Regards,

MB>

 

Screen Shot 2020-01-04 at 6.50.44 PM.png

Accepted Solutions
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GoPro
Posts: 8,336

Re: initializing deletion

@spyroot, sorry to hear about the trouble. Have you tried copying the files from the SD card to your computer? Once done, try to add the files as a Media Folder in the app. Let us know how it goes.

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GoPro
Posts: 8,336

Re: initializing deletion

@spyroot, sorry to hear about the trouble. Have you tried copying the files from the SD card to your computer? Once done, try to add the files as a Media Folder in the app. Let us know how it goes.