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GoPro
Posts: 5,378

Re: infinite login

 

Hi @bonbon5000,

 

Sorry to for the inconvenience. 

 

You can try to ask our customer support team.

Just give that case number so that they can check the progress. 

 

Regards,

-Jay 

Tourist
Posts: 11

Re: infinite login

and why do you think that i didn't do that?? 

NO ANSWERS!!! again waiting for the software expert/engineer. 

Come on, do me a break.

Routing the support request to tier4 (sorry maybe tier 7) personnel isn't the right way - and speaking on actual results - NO RESULTS!!!

Sightseer
Posts: 1

Re: infinite login

I have the same problem .. I despair

Sightseer
Posts: 4

Re: infinite login

The complaint about the software "GoPro Quick Desktop"

I bought an action camera and I'm extremely unhappy with the fact that I can not export video - because the application for the computer does not work! This is a huge problem.
I use windows 10 for one language (Russian) and faced endless authorization.

The problem with is already long ago. When you decide, tell me please?

Sightseer
Posts: 4

Re: infinite login

The complaint about the software "GoPro Quick Desktop"

 

I bought an action camera and I'm extremely unhappy with the fact that I can not export video - because the application for the computer does not work! This is a huge problem. 


I use windows 10 for one language (Russian) and faced endless authorization.

 

The problem with is already long ago. When you decide, tell me please?

Sightseer
Posts: 4

Re: infinite login

The complaint about the software "GoPro Quick Desktop"

 

 

I bought an action camera and I'm extremely unhappy with the fact that I can not export video - because the application for the computer does not work! This is a huge problem.

 


I use windows 10 for one language (Russian) and faced endless authorization.

 

The problem with is already long ago. When you decide, tell me please?

 

GoPro
Posts: 12,150

Re: infinite login

 

Hi @bravehero53612

 


Sorry for any troubles caused. Were you able to try the troubleshooting steps listed? Did you get any error messages?

 

Thanks!

Ej

 

Tourist
Posts: 11

Re: infinite login

What steps you are talking about Ej? any new? cause i think i tried those all.

BTW - im still waiting the support to come back to me... more than 2 weeks. 

is it serious? GoPro - where is the pro part?????????