11-09-2018 01:31 PM
Dear GOPro ,
I have this problem on Windows 10 . Each time i login, i need to login again.
For example, when i click on settings , i'm been asked to login again , after i login i get again the same login window .
I reinstalled my app , i added localhost to my hosts file , i also "restart with defualt settings "
I really can't work with this app !
Please help !
11-09-2018 02:13 PM
Thank you for trying the suggested steps.
Would you mind trying these steps:
- While the "Authenticating" message is appearing, wait 15 seconds, then close Quik for desktop.
- Turn off the Wi-fi connection, then re-enable it.(Connect computer via Ethernet cable rather than Wi-fi if possible)
- Now reopen Quik for desktop and retry the login.
Let us know how it goes.
11-15-2018 01:30 PM
Got it @chapaya,
Thanks for letting us know.
I would suggest to contact our customer support team and they might need to collect some information such as devices you're using and other important details that might help.
I hope that this would be all sorted out.