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Tourist
Posts: 2

importing clips but some have been pixelated and covered in some sort of green background/lines

 
GoPro
Posts: 9,584

Re: importing clips but some have been pixelated and covered in some sort of green background/lines

Hi @rapidpike12752

 

How were the files transferred?

What resolution was used?

Do you observe the same when files are played back on the camera/ GoPro app (mobile)?

 

 

Thanks!

Ej

Tourist
Posts: 2

Re: importing clips but some have been pixelated and covered in some sort of green background/lines

Hi!

 

Thank you for your reply. The files were transferred via USB to Macbook. The resolution used was 1080p and the videos aren't damaged when played on the camera.

 

 

GoPro
Posts: 9,584

Re: importing clips but some have been pixelated and covered in some sort of green background/lines

Hi @rapidpike12752

 

Did you use Quik for desktop?

Try manually transferring the files using an SD adapter.

See instructions on Import Camera Files to a Computer - Mac

 

Thanks!

Ej