import 360 video gopro quik deosnot work with windows 10 [ New ]

[theok81787]

Hi,

I can only see the pictures in Gopro Quik when I copy all the media from the SDcard to my local drive.

In explorer I see the .360 video files and the jpeg files.

With Gopro Quik however I see only the jpeg files when I point to the import directory.

These files are from a Gopro Max with latest firmware and the SDcard is 120GB exfat.

What to do next?

[mariustanya · Accepted solution]

Hello @theok81787. The Quik for desktop app does not recognize 360 media from MAX. If you are using a computer, you can use the GoPro MAX Exporter (Windows) or the GoPro Player (Mac) to export your 360 MAX media and use them for editing. The steps on rendering 360 media in the GoPro MAX Exporter are detailed at https://community.gopro.com/t5/en/How-to-Render-Videos-Using-GoPro-MAX-Exporter/ta-p/414118 . 

[mariustanya · Accepted solution]

Hello @theok81787. The Quik for desktop app does not recognize 360 media from MAX. If you are using a computer, you can use the GoPro MAX Exporter (Windows) or the GoPro Player (Mac) to export your 360 MAX media and use them for editing. The steps on rendering 360 media in the GoPro MAX Exporter are detailed at https://community.gopro.com/t5/en/How-to-Render-Videos-Using-GoPro-MAX-Exporter/ta-p/414118 .