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Tourist
Posts: 3

iPhone App not allowing videos from the 7 to be saved or shared if file is too large.

So, on the GoPro 7 black im having dificulties saving my long videos to the iPhoine 7 Plus using the IOS App. Adding GPS Stickers/ trimming is a pain to go through and have to completly restart because of the file will not save. It goes through the whole proccess and freezes right at the end. This puts a damper on every video i try to upload to social media. Whats up with this?

GoPro
Posts: 8,970

Re: iPhone App not allowing videos from the 7 to be saved or shared if file is too large.

Hi @adeptmesa08612

 

Beginning in GoPro 5.2, files downloaded to the GoPro app from your camera are stored at their source quality. However, due to file size and device limitations, Apple’s Photos application requires some high-resolution files to be converted to a lower resolution in order to be saved to the device. The requirement to convert these videos depends on your device’s processing capabilities. To accommodate this process, be sure that your device has double the required space available for the content you want to transfer. For example, if your video is 2GB, make sure you have at least 4GB of space available on your device.  

 

See Supported Resolutions for Copy and Share in the GoPro App for reference.

 

Thanks!
Ej

Tourist
Posts: 3

Re: iPhone App not allowing videos from the 7 to be saved or shared if file is too large.

Really good information Ej and understandable! Wish I could have found that article sooner haha. Okay so now I understand this obstacle, how can I add the GPS stickers to my videos of longer lenghts and publish them to Facebook or YouTube? One of the main reasons I wanted this camera and it’s live streaming capabilities. It seems on Quick I am only able to do a short clip but that’s not near what I’m looking for. Also on the GoPro IOS app I seem to run into issues saving clips on there too but that’s probably going to fall under the phone capabilities and storage. I am a plus subscriber if there is anything that would help me to get the GPS stickers over to the cloud? Reply still trying to figure things out. Seems like I can get it to work if I’m lucky and most my luck cuts short.

GoPro
Posts: 8,970

Re: iPhone App not allowing videos from the 7 to be saved or shared if file is too large.

Hi @adeptmesa08612

 

You can overlay the telemetry for each chaptered file and stitch the files.

Other users also suggest using Dashware or RaceRender.

You may also check this thread.

 

Regarding cloud upload. You may want to overlay the telemetry first then upload it to Plus.

Add Media to GoPro Plus

 

Thanks!
Ej

 

Tourist
Posts: 3

Re: iPhone App not allowing videos from the 7 to be saved or shared if file is too large.

Can you elaborate on what a chaptered file is and what stitching is? I think what you mean is put the telemetry on each file I need then stitch the files together to create a longer file? I had no idea I would be able to put telemetry on the videos using another software like RaceRender. Also on the plus subscription it seems like I run into issues saving the telemetry to the camera to then upload it to the “cloud. “ what would be my issue there or is this user error?
GoPro
Posts: 8,970

Re: iPhone App not allowing videos from the 7 to be saved or shared if file is too large.

Hello @

 

See information regarding file chaptering on this page.

You can save the files with stickers/gauges already attached to the clip/video.

Once done, this can then be imported to Plus.

 

Thanks!

Ej