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Sightseer
Posts: 2

i cant use my hero8 black as a webcam just a green screen when i switch between vga camera and gopro

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i cant use my hero8 black as a webcam just a green screen when i switch between vga camera and gopro

GoPro
Posts: 18,669

Re: i cant use my hero8 black as a webcam just a green screen when i switch between vga camera an...

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Hello, @thắngn243. Which computer are you using and which OS is it on? Make sure that your computer is running on the latest version of its operating system. Are you using the USB-C cable that came with the camera package to connect the camera to your computer? Does it matter which platform the camera is used for? 

Sightseer
Posts: 2

Re: i cant use my hero8 black as a webcam just a green screen when i switch between vga camera an...

[ New ]

i'm using an acer aspire 3 running on windows yes it running on the latest version and i'm using the cable that ame in the box. And i'm trying to use the gopro as a zoom webcam

GoPro
Posts: 25,055

Re: i cant use my hero8 black as a webcam just a green screen when i switch between vga camera an...

[ New ]

Hi @thắngn243

 

Are you using the Zoom app?

Would you mind accessing the platform using a browser?

You may also check these links:

How to Use Your GoPro as a Webcam

GoPro Webcam FAQ and Troubleshooting

 

Let us know how it goes.

 

Thanks!

Ej