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Sightseer
Posts: 1

how to downloadmedia from camera for editing?

[ New ]

plugged my Hero 5 Black (usb to desktop, and the camera shows 'USB connected', and won't ask for 'import files'

 


Accepted Solutions
GoPro
Posts: 23,316

Re: how to downloadmedia from camera for editing?

[ New ]

Hi @bernies267

 

If you are not able to initiate the import, please try the steps on Camera is Not Recognized on Quik for desktop - Windows

You may also try other ways to import files, see How to Import Camera Files to a Computer - Windows 10 for reference.

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 23,316

Re: how to downloadmedia from camera for editing?

[ New ]

Hi @bernies267

 

If you are not able to initiate the import, please try the steps on Camera is Not Recognized on Quik for desktop - Windows

You may also try other ways to import files, see How to Import Camera Files to a Computer - Windows 10 for reference.

Let us know how it goes.

 

Thanks!

Ej