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Tourist
Tourist
sunnyrange26656
Posts: 3

‎08-07-2018 12:06 PM

Re: how do i transfer media from my iphone gopro app to my desktop?

[ New ]

Hi!

The media is no longer on the sd card; I needed space so I thought I could just tranfer it to phone than from phone to computer.

The media file is available only through go pro app; not in media gallery (FUSION).

How do I get my media?

I don't seem to be able to send it to the cloud either, even with subscription...

 

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GoPro
aragon1006
Posts: 25,303

‎08-07-2018 03:01 PM - edited ‎08-07-2018 03:07 PM

Re: how do i transfer media from my iphone gopro app to my desktop?

[ New ]

 

Hi @sunnyrange26656

 

Videos taken using Fusion are not yet available for storage on GoPro Plus.

While you may see the filename when you connect your camera to your phone, the file will not play correctly.

Fusion Studio will not detect it neither as it needs the raw files.

 

I am not sure if other customers has a work around for this situation.

Anyone else with a similar case?

We appreciate your thoughts on this.

 

Thanks!

Ej

 

 

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