Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

hevc

Im trying to view my vidoes off of my HERO 8, while I have the HEVC codec installed through Microsoft and I am able to view the vidoes with no issues through the media player I can't open them in Quik. I don't want to convert them and lose the GPS data. What can I do?


Accepted Solutions
Highlighted
GoPro
Posts: 6,097

Re: hevc

Hi @ryanr26772,

 

It's just a software limitation: https://gopro.com/help/articles/block/hevc

GoPro Quik is not yet fully compatible with HEVC. 

 

You have to use thirdparty software to process that. 

 

-Jay

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: hevc

Hi @ryanr26772,

 

It's just a software limitation: https://gopro.com/help/articles/block/hevc

GoPro Quik is not yet fully compatible with HEVC. 

 

You have to use thirdparty software to process that. 

 

-Jay