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Sightseer
Posts: 2
Accepted Solution

hevc not supported on i9 9900k

So quik is telling me that my system does not support HEVC files.

FIlmed footage with the go pro 7 black 4k @ 60 fps

 

Windows 10

I9 9900k

16gb ddr4 ram

gtx1080

 

 


Accepted Solutions
GoPro
Posts: 3,505

Re: hevc not supported on i9 9900k

 

Hi @sunnycave01847,

 

Are you editing your  footage using GoPro Quik?

 

Your system can handle it but the software cannot. 

 

You can try to use alternative editing software instead. 

 

Please check this link as reference: https://gopro.com/help/articles/block/hevc

 

Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: hevc not supported on i9 9900k

 

Hi @sunnycave01847,

 

Are you editing your  footage using GoPro Quik?

 

Your system can handle it but the software cannot. 

 

You can try to use alternative editing software instead. 

 

Please check this link as reference: https://gopro.com/help/articles/block/hevc

 

Regards,

-Jay 

Sightseer
Posts: 2

Re: hevc not supported on i9 9900k

Hello, thanks for fast response.

Yeah i was trying to. That list was a little confusing to me atleast i didnt realise that it was the Quik software that couldnt cope thought it was pointing the problem at my pc setup.

Thanks for advise was able to get the files working with other software.

GoPro
Posts: 3,505

Re: hevc not supported on i9 9900k

 

Glad to know that @sunnycave01847,

 

Quik is designed for quick edits or clips with low resolution.

 

Regards,

-Jay