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Tourist
Posts: 3

hero 9 not showing telemetry overlays on gopro quik?

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i've recorded video with gps on, made sure gps signal is solid white before recording on a clear day out doors, have all media on quik, i've gone to click telemetry overlay but it wont allow me to turn on any type of telemetry, whether gps, g forces, speed, its showing me the option, but wont let me select and app is acting like i havent recorded with gps on, but it has been, is it an issue with the hero 9 and quik?

Screen Shot 2020-10-11 at 11.41.24 pm.png
GoPro
Posts: 20,785

Re: hero 9 not showing telemetry overlays on gopro quik?

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Hello, @cameronl36. Quik for desktop doesn’t support telemetry gauges for your HERO8 Black and HERO9 Black cameras. We are focusing on adding this functionality to our latest GoPro Desktop application in the near future, but in the meantime, the GoPro App on iOS and Android can add telemetry gauges using GPS performance stickers. These instructions will guide you on how to view stickers in the GoPro App. 

Tourist
Posts: 2

Re: hero 9 not showing telemetry overlays on gopro quik?

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this is just a bad joke! 

why is there the button to add gauges?

 

When will you add the features you promised?

NO serious editor will work on a smartphone ... 

Hiker
Posts: 26

Re: hero 9 not showing telemetry overlays on gopro quik?

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I have the same issue with my new Hero 9. I have resorted to use telemetry from a Garmin device and overlaying with the Garmin VIRB Edit desktop application.

Nomad
Posts: 1,121

Re: hero 9 not showing telemetry overlays on gopro quik?

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You can use the GoPro telemetry in Garmin's Virb Edit too. You need to extract it first: https://goprotelemetryextractor.com/free

Regarding, Quik, it does not support cameras newer than the Hero7, if you still want to add the gauges there, you can use the paid GPS Quick Fix: https://youtu.be/nY4LfVFViT0

But be aware that many Hero9 units are recording extremely bad GPS data, so make sure that is not your case before anything else (see the quality of your GPS data with the Telemetry Extractor)

GoPro GPS not working? Enable the gauges overlay with the GPS Quick Fix tool: https://goprotelemetryextractor.com/gopro-gps-not-working-hero8-quikTelemetry E...
Tourist
Posts: 5

Re: hero 9 not showing telemetry overlays on gopro quik?

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100% agree this is a garbage response from GoPro.  Many consumers have been loyal to the product for years and going from the 8 to the 9 I was hoping this issue would be solved.  How am I supposed to edit a 15 minute video on a mobile device?  That is a JOKE!

 

I am leaning more and more towards the Insta 360s for many reasons and this just may be the final straw :(

 

I would appreciate an update from the GoPro team on a timeline for when this feature/function is expected to be added to the GoPro Quik desktop tool.

Tourist
Posts: 5

Re: hero 9 not showing telemetry overlays on gopro quik?

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thanks for the "high fiver"... any update on when the overlays will be compatible with the desktop experience?  

Nomad
Posts: 1,121

Re: hero 9 not showing telemetry overlays on gopro quik?

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GoPro is supposedly working on a new software called Mural, I dont knows when it will be released. Some say this winter

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Hiker
Posts: 12

Re: hero 9 not showing telemetry overlays on gopro quik?

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we wait this new program!

Hiker
Posts: 12

Re: hero 9 not showing telemetry overlays on gopro quik?

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we waiting this new program that substitute the Quik Desktop for Mac

Tourist
Posts: 3

Re: hero 9 not showing telemetry overlays on gopro quik?

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It isn't great but Quik does work on a mobile device. Another option I use is https://goprotelemetryextractor.com/free/ to extract a GPX and http://www.dashware.net/  (now free) to combine the video and GPX. I like this way better as I cna do it on the PC.

Sightseer
Posts: 1

Re: hero 9 not showing telemetry overlays on gopro quik?

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I really can't understand how a brand like GoPro can realease a product without the proper software support.

 

iOs or Android is a terrible solution for video editing and GoPro can't pretend this is not true.

 

I'm definitely disappointed and I hope this will be fixed soon.

 

Thank you

 

Best regards

Hiker
Posts: 8

Re: hero 9 not showing telemetry overlays on gopro quik?

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Siamo a febbraio e ancora non si hanno notizie sul nuovo software? Questa è l'unica volta in vita mia dove mi sono pentito amaramente di aver cambiato un prodotto (hero 7) con uno più nuovo (Hero 9). Se Quick non funzionava con Hero 9, bisognava in qualche modo renderlo noto. Scriverlo sulla confezione "DATA OVERLAY ONLY ON MOBILE APP". Sono estremamente deluso.

gopro-hero9-black-videocamera-action-cam.jpg
Sightseer
Posts: 1

Re: hero 9 not showing telemetry overlays on gopro quik?

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I'm new to Gopro and guess I should have done more research before buying the 9 Black, I wanted telemetry overlays, stabilisation, 4K and an editor. can't believe I need to edit on a mobile or in Garmin's software! how embarrassing for Gopro!

 

Tourist
Posts: 3

Re: hero 9 not showing telemetry overlays on gopro quik?

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yep its and absolute joke...  i got annoyed with it and havent used my gopro in months because of it. 

Hiker
Posts: 8

Re: hero 9 not showing telemetry overlays on gopro quik?

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Il supporto risponde che l'app desktop Quick non funziona più e non verrà più sviluppata. Il supporto dice anche che ilt eam Gorpo sta sviluppando un'altra app desktop. Ma non si hanno notizie su date di rilascio, sullo stato dei lavori. Nel frattempo le funzioni GPS sono del tutto INUTILI. Rilasciare un prodotto senza i software di supporto necessari (ovviamente non si può pensare che un app mobile possa sopperire a tutte le esigenze) e molto poco professionale.  Ma poi, avete idea di quanto tempo ci mette uno smartphone a renderizzare un video di 2 minuti con stickers GPS? Ad averlo saputo prima potevo risparmiare e comprare una Hero 3 . Sarebbe stata più che sufficiente.

 

Sightseer
Posts: 1

Re: hero 9 not showing telemetry overlays on gopro quik?

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I feel the same way. The life of waiting for gopro. 

Tourist
Posts: 3

Re: hero 9 not showing telemetry overlays on gopro quik?

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It could be a long wait, this is from a different thread about the same thing.

 

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Screenshot 2021-03-05 at 13.47.11.png
Hiker
Posts: 8

Re: hero 9 not showing telemetry overlays on gopro quik?

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@aragon1006 potresti gentilmente darci notizie su eventuali sviluppi di altri software originali gopro che possano garantire l'elaborazione dei dati GPS da Computer? Tempi di release? Grazie

 

Tourist
Posts: 1

Re: hero 9 not showing telemetry overlays on gopro quik?

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What are you doing Gopro ?!? you propose a GPS and it's not possible to use it on computeur!

It's a joke that we have to use smartphone to use it on video...

and we pay more than 400€ for that..

I'm really disappointedSmiley Sad

Tourist
Posts: 5

Re: hero 9 not showing telemetry overlays on gopro quik?

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Cant even get it to work in Dashware like the hero 7
how is a company going to discontinue the software required to us things...

telling me to use my phone... NO phone is a editing platform!

i had to pay for HEVC... now guess i have to pay some other company to get GPS...
i don't know what gopro is doing?.... but it sucks!!

Tourist
Posts: 5

Re: hero 9 not showing telemetry overlays on gopro quik?

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https://gopro.com/help/ContactUs
stick to them drive um nuts .. illl be opening a ticket every time they dismiss it with use the mobile app
Sightseer
Posts: 1

Re: hero 9 not showing telemetry overlays on gopro quik?

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come on gopro the telemetry overlay was one of the biggest reasons i bought the hero9 for motox

Sightseer
Posts: 1

Re: hero 9 not showing telemetry overlays on gopro quik?

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yes im really disappointed too no pro editing app for pc to edit cauges . yes make 30 min video with your phone total crap company and rip off