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Sightseer
Posts: 1

hero 9 newbie

[ New ]

Hi all i have just bought a hero 9 black and cant get it to download on my desktop, i have quik on my desk top but when i plug my go pro in no prompts come up and nothing happens i look through the files and cant find anything.

 

Im not great with computers but i am capable of finding my i phone when i plug that in  any help is greatly recieved thank you 

GoPro
Posts: 28,787

Re: hero 9 newbie

[ New ]

Hi @sprymesa5071

 

Kindly check if the USB Connection setting is on MTP.

Check out Camera is not Recognized when Plugged into a Computer USB Port

 

Also, please note that while some functions of cameras may work with Quik for desktop, we have not provided any updates to the program prior to HERO8 and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 and newer models.

You may explore other programs that can be used for the same purpose. Moreover, the GoPro Quik app also supports importing, viewing, and editing GoPro media on a compatible mobile device. 

 

Thanks!

Ej