hero 2014 not showing up on mac [ New ]

[cmmcvay]

The device itself or its contents (pictures/videos) not showing up anywhere on mac computer. I have tried starting it and resetting computer- still will not show up. Let me know if you can help! Thanks

[aragon1006]

Hi @cmmcvay

Please go over the steps on Camera is Not Recognized on Quik for desktop - Mac

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

Thanks!

Ej