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Tourist
Posts: 3

gopro webcam doesnt work

[ New ]

So ive been reading a bunch of threads here and have already updated all gear

 

gopro 8 version 2.0

gopro webcam 1.0.196

mac os catalina 10.15.6

micro sd formatted and then installed folder called UPDATE

even reset the camera back to factory mode to see if it was a firmware issue

 

still when connected to computer - gpro webcam doesnt appear

IMG_3905.jpg

Accepted Solutions
GoPro
Posts: 21,641

Re: gopro webcam doesnt work

[ New ]

Hello, @haritathales. Make sure that your camera is in GoPro Connect mode. To do this, go to Preferences, then Connections, then GoPro connect. Also, the cable that you are using in connecting the camera to the computer must catch the port where it is plugged into. (USB 3.0 port, USB 3.0 cable). 

 

See GoPro Webcam FAQ and Troubleshooting for more troubleshooting tips. Let us know how it goes. Thanks!

View solution in original post


All Replies
GoPro
Posts: 21,641

Re: gopro webcam doesnt work

[ New ]

Hello, @haritathales. Make sure that your camera is in GoPro Connect mode. To do this, go to Preferences, then Connections, then GoPro connect. Also, the cable that you are using in connecting the camera to the computer must catch the port where it is plugged into. (USB 3.0 port, USB 3.0 cable). 

 

See GoPro Webcam FAQ and Troubleshooting for more troubleshooting tips. Let us know how it goes. Thanks!