Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Sightseer
Posts: 1

gopro studio downloard videos

hi

 

I can t download videos I have this error trouble shooting

find attached the photo with the message..

I have an inspiron 15 5000 series DELL

thanks for your suppport

IMG_3808.jpg

GoPro
Posts: 4,804

Re: gopro studio downloard videos

 

Hi @rapidbeach52368,

 

Please try to uninstall and reinstall the app. 

If issue persist try to run it with graphics processor or with compatibility mode.

Just right click on the app icon and you should see that option. 

 

 

Regards,

-Jay