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Tourist
Posts: 2

gopro quik dont see gopro 7 black (connect you camerta)

Hi

I try to connect my GoPro camera 7 black to my pc and use GoPro Quik.

But the program doesn't see the camera just giving me 3 advice to 1plug GoPro 2 turns on the camera and 3 select import files but I can't even select anything. My pc see can see go pro and the storage and files. 

I don't have any problems before with this. 

Thanks 

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GoPro
Posts: 9,771

Re: gopro quik dont see gopro 7 black (connect you camerta)

@michalidec12, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

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Tourist
Posts: 2

Re: gopro quik dont see gopro 7 black (connect you camerta)

OS updates and I make sure graphics card and drivers is updated and installed and I using original cable form GoPro and still the some i don't know what else i can do 

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Sightseer
Posts: 1

Re: gopro quik dont see gopro 7 black (connect you camerta)

I have the same problem with gopro hero 9

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GoPro
Posts: 19,720

Re: gopro quik dont see gopro 7 black (connect you camerta)

Hi @buckrambo

 

Please make sure that the USB connection setting is set to MTP when transferring files.

Camera is not Recognized when Plugged into a Computer USB Port 

 

Thanks!

Ej