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Tourist
Posts: 1
Accepted Solution

gopro quik crashes in windows 10

I have a GOPRO HERO 5 and GOPRO Quik loaded onto my Surface Book.  It has a single video card.  Quik KEEPS crashing anytime i go to do edits.  This is frustrating beyond words.  I have all the updates for the software, as well as my computer.  What is the solution to this so that my GOPRO doesnt end up in the trash?


Accepted Solutions
GoPro
Posts: 10,213

Re: gopro quik crashes in windows 10

 

Hi @maxsgopro3

 

Please check this article: What are the Minimum System Requirements for Quik for Desktop?

See how your computer fairs.

 

In addition to this, make sure that your graphics card is up to date.

You may try to uninstall and reinstall the application if it's still the same.

 

Thanks!

Ej

 

 

 

View solution in original post


All Replies
GoPro
Posts: 10,213

Re: gopro quik crashes in windows 10

 

Hi @maxsgopro3

 

Please check this article: What are the Minimum System Requirements for Quik for Desktop?

See how your computer fairs.

 

In addition to this, make sure that your graphics card is up to date.

You may try to uninstall and reinstall the application if it's still the same.

 

Thanks!

Ej