03-10-2020 07:50 AM
Please also read this.....various good solutions are available
12-19-2019 05:22 PM
02-26-2020 08:50 PM
I wish I knew this problem before buying GoPro Max. It is frustrating that I cannot reframe my 360 videos on my PC. Unfortunately, I cannot return it. This is really sad that GoPro left the Windows community out!
02-27-2020 12:04 PM
@alejandrop6674, Windows is a fragmented operating system that covers a myriad of home setups. These setups require video encoding and decoding support for spherical media that need to be tested across multiple devices. For this reason, we’re taking a little more time to get things ready to make sure it meets the expectation of our users. Rest assured, we are planning to add the same level of features for Windows as users with Mac currently get with the GoPro Player.
Thank you for your patience as we work through this and for being a GoPro customer.
02-27-2020 10:51 PM
02-28-2020 08:15 AM
What phone are you using?
Please check if you have battery saver turned off.
Also check animations under developer settings.
Let us know how it goes.