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Sightseer
Posts: 1
Accepted Solution

gopro hero 8 turns on by itself

I just bought the Gopro Hero 8 at Target and testing stuff out.  I have done the update to 1.50 via phone connection as I don't think i could have opt out of it.  Anyway, after turning off the Hero 8 (both via the button on the camera and thru the app on my android phone), the camera will turn itself on.  I've turned off voice control but same result.  This is draining the battery really fast!  in a matter of 10 minutes or so, without recording any videos, the batter is already down to 84%!    

 

I'm not sure why the only label i can choose are Quick desktop apps, gopro player or gopro fusion studio. 


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GoPro Community Manager
Posts: 7,027

Re: gopro hero 8 turns on by itself

This happens sometimes when the Mode button isn't held down long enough. A quick press can make the GoPro go into a standby mode. Instead, hold the Mode button down for a couple of seconds until you see the red LED lights blink.

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Hiker
Posts: 73

Re: gopro hero 8 turns on by itself

Same problem here but with the GoPro Max. Heard it turn on last night as I went to bed upstairs. Checked on it this morning and it was at 82%. It's done this about 4 times in the last week.

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GoPro Community Manager
Posts: 7,027

Re: gopro hero 8 turns on by itself

This happens sometimes when the Mode button isn't held down long enough. A quick press can make the GoPro go into a standby mode. Instead, hold the Mode button down for a couple of seconds until you see the red LED lights blink.

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Tourist
Posts: 6

Re: gopro hero 8 turns on by itself

I have just bought a Hero 8, in fact I'm on my second one in two weeks because of a different issues. My camera has just started behaving like this. When I switch it off, a few seconds later it switches back on again. I hold the mode button until the camera beeps and the red led flashes, but it still won't stay off. Pulling the battery out and putting it back in again fixed the issue, at least for the meantime.

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GoPro
Posts: 12,772

Re: gopro hero 8 turns on by itself

Hello @pauls06

 

If you haven't yet, please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!
Ej