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Tourist
Posts: 2

gopro hero 7 will not connec to quik

go pro hero 7 will not connect to quic on hp envy win 10 laptop

GoPro
Posts: 11,601

Re: gopro hero 7 will not connec to quik

Hi @happyprotector

 

What error message are you getting?

See if the steps on the article will sort out the issue.

Let us know how it goes.

You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable".

Once done, relaunch the app and try again.

 

 

Thanks!

Ej

Tourist
Posts: 2

Re: gopro hero 7 will not connec to quik

Turns out that Quic is incompatible with tha AMD Ryzen/Radeon chipset. Quic PC is only compatible with Intel.